Careers

Haven House employs over a dozen full- and part-time staff to provide the best case management and support services to homeless families. See a list of current Haven House staff. When staff positions become available, Haven House posts them here, as well as using a number of online job boards.

One of the best ways to start is by volunteering: many staff members began as volunteers with Haven House.

To apply for an open position: e mail your cover letter and resumé.

Position: Shelter Coordinator
Position Status: Hourly, Part-Time, Non-Exempt

Summary of Functions
The Shelter Coordinator will work primarily during daytime or evening hours and is responsible for monitoring shelter functions and solving problems that arise. The Shelter Coordinator will be working cooperatively with other staff members, volunteers, and student interns who are on duty during the day to clarify and share responsibilities and to enhance team functioning. In addition, the Shelter Coordinator will provide information in writing to other staff concerning resident issues, building issues and any other relevant matters. Providing such information will enable the rest of the staff to take appropriate action and will enhance the ability of the entire staff to function as a team and coordinate activities.

Duties and Responsibilities

Daily and weekly meetings with residents
Monitoring progress of residents
Documenting information in files and logs
Guiding residents through the intake/exit process
Monitoring daily chore completion by residents
Answering telephone calls from potential residents
Completing phone intakes
Greeting donors
Working closely with volunteers
Some basic computer data entry
Attending weekly staff meetings
Light cleaning and organizing duties
Educating residents on available resources
Communicating with staff from other agencies
Other duties as assigned

The applicant must have excellent verbal/written communication skills and strong mediation/problem solving capabilities. Must be comfortable with working independently in a communal living setting. Must be able to work a flexible schedule that may include days, evenings, overnights, weekends, and holidays.

Education and Other Qualifications for the Position

Bachelor’s degree preferred but not required.
1-2 years of case management experience and/or educational background in fields such as social work or family and community services
Pass criminal background check
Car and valid Michigan Driver’s license required

To apply for an open position: e mail your cover letter and resumé.