Careers

Haven House employs full- and part-time staff to provide the best case management and support services to homeless families. See a list of current Haven House staff.  When staff positions become available, Haven House posts them here, as well as using a number of online job boards.  

One of the best ways to start is by volunteering: many staff members began as volunteers with Haven House.

To apply for an open employee position with Haven House: email your cover letter and resumé.
 

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Looking for your next career? Haven House would like to meet you! We are currently searching for marketing and communications professionals who would like to work in a fun, fast paced environment developing communications that advocate for the homeless families we serve.
 

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Position:                             Development Director
Classification:                    Full-Time, Salary, Exempt
Reports to:                         Executive Director
 
General Summary:


The Development Director leads Haven House’s fund development program. The Development Director plans, develops, and manages fund development processes and activities, to grow the donor base and increase fundraising capacity and revenues consistent with the goals and objectives of Haven House. The Development Director works in partnership with the Executive Director to plan and implement branding, grant-writing activities, manage external communications and public relations, and manage relationships with the Board of Directors.
 
Essential Job Functions:

• Plan, develop, and implement the agency’s Fund Development Plan (FDP) and action steps to achieve agreed upon goals and objectives
• Supervises and works in partnership with the Communications Coordinator
• Meet with and provide presentations to community groups, businesses, and other organizations to further FDP objectives
• Identify, cultivate, solicit, and steward prospective donors in accordance with the FDP objectives
• Identify foundations and corporate entities that may be potential contributors/sponsors and Establish corporate giving grants, planned giving, individual donor campaigns, and other fund raising activities to be available mechanisms for giving
• Oversee the design and implementation of digital and print communications, solicitations, marketing and other communications
• Oversee the design, operation, and updating of donor data management systems for tracking donations, quantifying and projecting donor activity,  providing customized and segmented solicitations,  donation acknowledgments, and public recognition, and distributing other communications
• Manage donor acknowledgement process assuring timely, acknowledgement appropriate for the specific gift is provided to donor
• Oversee and manage fundraising events
• Oversee creation and management of website and social media content
• Oversee, manage, design and implement communications on behalf of Haven House
• Provide regular, ongoing reports on activities and the resulting outcomes
• Assist the agency’s Board of Directors to maximize the skills, talents and resources of its current members so the Board’s fundraising responsibility to the organization is enhanced in partnership with the Executive Director, plan, acquire and  report on grants to further the mission of Haven House
• Perform other duties as needed and assigned by the Executive Director

 
Skills:

• Excellent communication including verbal and written
• Management of data
• Design and layout abilities
• Ability to work independently
• Efficient time management skills
• Proficient with Microsoft Office Suite or related software

 
 
Education and Experience:

• Bachelor’s degree required; Master’s degree or professional certification (e.g. CFRE) in a relevant field preferred
• Fundraising experience: Minimum of 3 years preferred

 
Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift 15 pounds at times
• Must be able to access and navigate different areas of the shelter including second floor residential areas and lower level communal and storage areas

 
Additional Requirements

• Pass criminal background check
• Valid Michigan Driver’s License

 
Benefits:

• Health Insurance (includes medical, dental, and vision) *Eligible on 61st day of employment
• Group Life Insurance
• Paid Time Off
• Paid Holidays
• 403(b) Retirement Plan (with 1% annual salary match)

Starting Annual Salary Range:  $49,000-$54,000

Note: The statements herein are intended to describe the general nature and level of work performed by employees, but is not a complete list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

 Please submit resume and cover letter to careers@havenhouseel.org .

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Position:  Communications Coordinator
Position Status: Salaried, Full-Time, Exempt
 
Summary of Functions
Reports to and works in partnership with the Development Director to implement the agency’s Fund Development Plan.   Designs consistent and visually appealing agency communications across a variety of formats. Tracks and utilize metrics to drive communications planning and implementation. Collaborate with Haven House staff to share our mission with the community and encourage support of our mission to provide shelter and support to local homeless families.
 
Duties and Responsibilities

• Leads visual design on all communications including annual mail solicitation, thank you letters, newsletter, e-newsletter and other appeals and marketing collateral
• Manages and maintains social media platforms
  1. Track analytics
• Leads creation of monthly e-news blast and quarterly newsletter
  1. Update newsletter design and create templates
  2. Create, schedule and track e-news releases
  3. Continually cultivate content and client stories
  4. Manage newsletter content and coordinate with staff to obtain content
  5. Work with printer to assure timely release of newsletter
• Provides consistently designed and up-to-date agency documents for both internal and external use, including the Annual Report, Board Dashboard, brochures, flyers, etc.
• Supports all agency fundraising events by designing and producing documents, promotional materials, event collateral, etc.  Further supports fundraising appeals and events through hands-on participation via on-site communication roles, guest registration, and similar duties.
• Coordinates with community partners to execute third-party events and fundraisers as described Haven House’s Fund Development Plan. Examples include:
  1. Deliver materials to and maintain good relations with businesses
  2. Design, produce and share materials with partners
  3. Share materials at community outreach events
• Use software to support and track event donors and participants
• Updates and maintain website
  1. Use analytics to create and implement data-driven plan
  2. Provide regular updates to high traffic site areas
  3. Lead planning and execution of occasional significant website updates
  4. Ensures state-of-the-industry user experience for online donations
  5. Maintain consistency in design among webpages
  6. Coordinate with staff members to perform appropriate website updates
• Assists with donor acknowledgment and recognition
  1. Design thank-you letter templates
  2. Assist in acknowledgement and recognition activities including letter-writing, phone calls, maintenance of donor wall, and related duties.
• Research and implement best practices to increase brand recognition across digital platforms, including:
  1. Google AdWords
  2. Mobile Friendliness
  3. Hashtags
  4. Custom content formatting for specific platforms
  5. Drip e-mail marketing
• Assist staff with design and communications for other agency programs
• Manage and maintain event registrations and mailing lists
• Other duties as assigned by the Development Director

 
Performance standards
Evaluation of performance in the position is based on satisfactory performance of the duties and responsibilities described above.
 
Education and Other Qualifications for the Position

1. College-level courses in design, user experience, communication, and/or journalism
2. Digital/Graphic Design experience through classroom, volunteer, or internship experience
3. Experience managing and maintaining a website and social media platforms
4. Pass Criminal background check
5. Possess a valid Michigan Driver’s License
6. Competencies

1. Strong digital and print design skills
2. Ability to clearly articulate and share the mission of Haven House
3. Organizational skills to plan and execute events
4. Background in communicating in print, online, and in person to diverse audiences

Benefits:

• Health Insurance (includes medical, dental, and vision) *Eligible on 61st day of employment
• Group Life Insurance
• Paid Time Off
• Paid Holidays
• 403(b) Retirement Plan (with 1% annual salary match)

Starting Annual Salary Range:  $39,000-$44,000
Please submit resume and cover letter to careers@havenhouseel.org .

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Note: The statements herein are intended to describe the general nature and level of work performed by employees, but is not a complete list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
 
 

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To apply for an open position: Please submit resume and cover letter to careers@havenhouseel.org .

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