Careers

Haven House employs over a dozen full- and part-time staff to provide the best case management and support services to homeless families. See a list of current Haven House staff.  When staff positions become available, Haven House posts them here, as well as using a number of online job boards.  

One of the best ways to start is by volunteering: many staff members began as volunteers with Haven House.

To apply for an open position: email your cover letter and resumé.

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Position: Development Director
Position Status: Salaried, Full-Time, Exempt
Starting Annual Salary Range: $47,000-$53,000 (combination of annual salary and performance-based bonus).

Summary of Functions
Leads Haven House’s fund development program. Plans, develops, and manages fund development processes and activities, to grow the donor base and increase fundraising capacity and revenues consistent with the goals and objectives of Haven House. The Development Director works in partnership with the Executive Director to plan and implement grant-writing activities, manage external communications and public relations, and manage relationships with the Board of Directors., Reports to the Executive Director. Supervises and works in partnership with the Communications Coordinator.

Duties and Responsibilities

• Plan, develop, and implement the agency’s Fund Development Plan (FDP) and action steps to achieve agreed upon goals and objectives 
• Meet with and provide presentations to community groups, businesses, and other organizations to further FDP objectives Identify, cultivate, solicit, and steward prospective donors in accordance with the FDP objectives 
• Identify foundations and corporate entities that may be potential contributors/sponsors and
• Establish corporate giving grants, planned giving, individual donor campaigns, and other fund raising activities to be available mechanisms for giving
• Oversee the design and implementation of digital and print communications, solicitations, marketing and other communications
• Oversee the design, operation, and updating of donor data management systems for tracking donations, quantifying and projecting donor activity, providing customized and segmented solicitations, donation acknowledgments, and public recognition, and distributing other communications
• Manage donor acknowledgement process assuring timely, acknowledgement appropriate for the specific gift is provided to donor
• Oversee and manage fundraising events
• Oversee creation and management of website and social media content
• Oversee, manage, design and implement communications on behalf of Haven House
•  Provide regular, ongoing reports on activities and the resulting outcomes
•  Assist the agency’s Board of Directors to maximize the skills, talents and resources of its current members so the Board’s fundraising responsibility to the organization is enhanced
• In partnership with the Executive Director, plan, acquire and report on grants to further the mission of Haven House
• Perform other duties as assigned by the Executive Director

Education and Other Qualifications for the Position
1. Bachelor’s degree required; Master’s degree in a relevant field preferred
2. Fundraising experience: Minimum of 3 years preferred
3. Pass Criminal background check
4. Possess a valid Michigan Driver’s License
5. Competencies including: Critical Thinking, Problem Solving, Oral/Written Communication, Teamwork/Collaboration, Information Technology, Leadership, Professionalism, Career Management, and Functional Competencies specific to communications, development and fundraising.

Benefits include:

• Health insurance (medical, dental, and vision)
• 403b investment matching
• Complimentary life insurance
• Paid time off
• Paid holidays
• Professional development

Application Requirements: Submit your resume and cover letter to Haven House via careers@havenhouseel.org
 

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Position:  Communications Coordinator
Position Status: Salaried, Full-Time, Exempt
Starting Annual Salary Range:  $35,600-$39,000
 
Summary of Functions
Reports to and works in partnership with the Development Director to implement the agency’s Fund Development Plan.   Designs consistent and visually appealing agency communications across a variety of formats. Tracks and utilize metrics to drive communications planning and implementation. Collaborate with Haven House staff to share our mission with the community and encourage support of our mission to provide shelter and support to local homeless families.
 
Duties and Responsibilities

• Leads visual design on all communications including annual mail solicitation, thank you letters, newsletter, e-newsletter and other appeals and marketing collateral
• Manages and maintains social media platforms
  1. Track analytics
  2. Cultivate a content library by editing photos and collaborating with staff for quotes, stories, and updates
  3. Create content and manage distribution across a variety of platforms
• Leads creation of monthly e-news blast and quarterly newsletter
  1. Update newsletter design and create templates
  2. Create, schedule and track e-news releases
  3. Continually cultivate content and client stories
  4. Manage newsletter content and coordinate with staff to obtain content
  5. Work with printer to assure timely release of newsletter
• Provides consistently designed and up-to-date agency documents for both internal and external use, including the Annual Report, Board Dashboard, brochures, flyers, etc.
• Supports all agency fundraising events by designing and producing documents, promotional materials, event collateral, etc.  Further supports fundraising appeals and events through hands-on participation via on-site communication roles, guest registration, and similar duties.
• Coordinates with community partners to execute third-party events and fundraisers as described in Haven House’s Fund Development Plan. Examples include:
  1. Deliver materials to and maintain good relations with businesses
  2. Design, produce and share materials with partners
  3. Share materials at community outreach events
• Use software to support and track event donors and participants
• Updates and maintains website
  1. Use analytics to create and implement data-driven plan
  2. Provide regular updates to high traffic site areas
  3. Lead planning and execution of occasional significant website updates
  4. Ensures state-of-the-industry user experience for online donations
  5. Maintain consistency in design among webpages
  6. Coordinate with staff members to perform appropriate website updates
• Assists with donor acknowledgment and recognition
  1. Design thank-you letter templates
  2. Assist in acknowledgement and recognition activities including letter-writing, phone calls, maintenance of donor wall, and related duties.
• Research and implement best practices to increase brand recognition across digital platforms, including:
  1. Google AdWords
  2. Mobile Friendliness
  3. Hashtags
  4. Custom content formatting for specific platforms
  5. Drip e-mail marketing
• Assist staff with design and communications for other agency programs
• Manage and maintain event registrations and mailing lists
• Other duties as assigned by the Development Director

Required Education and Other Qualifications for the Position

1. College-level courses in design, user experience, communication, and/or journalism
2. Digital/Graphic Design experience through classroom, volunteer, or internship experience
3. Experience managing and maintaining a website and social media platforms
4. Pass Criminal background check
5. Possess a valid Michigan Driver’s License
6. Competencies:

1. Strong digital and print design skills
2. Ability to clearly articulate and share the mission of Haven House
3. Organizational skills to plan and execute events
4. Background in communicating in print, online, and in person to diverse audiences

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Position: Shelter Coordinator
Position Status: Hourly, Part-Time, Non-Exempt
Starting Hourly Rate:  $14.00
 
Summary of Functions
The Shelter Coordinator will work primarily during daytime or evening hours and is responsible for monitoring shelter functions and solving problems that arise. The Shelter Coordinator will be working cooperatively with other staff members, volunteers, and student interns who are on duty during the day to clarify and share responsibilities and to enhance team functioning. In addition, the Shelter Coordinator will provide information in writing to other staff concerning resident issues, building issues and any other relevant matters. Providing such information will enable the rest of the staff to take appropriate action and will enhance the ability of the entire staff to function as a team and coordinate activities.
 
Duties and Responsibilities

• Daily and weekly meetings with residents
• Monitoring progress of residents
• Documenting information in files and logs
• Guiding residents through the intake/exit process
• Monitoring daily chore completion by residents
• Answering telephone calls from potential residents
• Completing phone intakes
• Greeting donors
• Working closely with volunteers
• Some basic computer data entry
• Attending weekly staff meetings
• Light cleaning and organizing duties
• Educating residents on available resources
• Communicating with staff from other agencies
• Other duties as assigned

The applicant must have excellent verbal/written communication skills and strong mediation/problem solving capabilities. Must be comfortable with working independently in a communal living setting. Must be able to work a flexible schedule that may include days, evenings, overnights, weekends, and holidays.

Education and Other Qualifications for the Position

• Bachelor’s degree preferred but not required.
• 1-2 years of case management experience and/or educational background in fields such as social work or family and community services
• Pass criminal background check
• Car and valid Michigan Driver’s license required

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To apply for an open position: email your cover letter and resumé.

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