Careers

Haven House employs over a dozen full- and part-time staff to provide the best case management and support services to homeless families. See a list of current Haven House staff. When staff positions become available, Haven House posts them here, as well as using a number of online job boards.

One of the best ways to start is by volunteering: many staff members began as volunteers with Haven House.

To apply for an open position: e mail your cover letter and resumé.

Position: Housing Resource Specialist
Position Status: Salary, Full-Time, Exempt

Summary of Functions
The Housing Resource Specialist works with families in the community who are facing homelessness or are recently homeless and now in housing. The purpose is to assist these families in maintaining housing stability and to guide them towards self-sufficiency.

Duties and Responsibilities

Maintain an average caseload of 30 families. Meet with families in their home or other public locations within the community
Practice outreach & diversion with homeless families
Maintain case files internally and through statewide data management system (HMIS)
Make referrals to community agencies to help meet identified needs of families
Connect families with a positive support system and explore future housing options
Meet with families to set realistic goals in areas such as maintaining housing, increasing income through employment or other sources, budgeting and managing money, maintaining a clean and safe living environment, and education
Review and update goal plans quarterly. Discuss progress with families and offer encouragement
Keep written records of goals, meetings, and quarterly updates
Provide financial assistance with grant funds for prevention and rapid re-housing

Meet regularly with the Shelter Manager and/or Executive Director
Help with general shelter duties, participate as a member of the staff team, attend meetings, and other duties as assigned

Performance standards

Evaluation of performance in the position is based on satisfactory performance of the duties and responsibilities described above.

Education and Other Qualifications for the Position

1. Education: Bachelor’s Degree preferred, but not required
2. Experience: 1-2 year of case management experience required
3. Competencies:
     a. Time management skills
     b. Ability to work with outside agency staff and with clients
     c. Problem-solving skills
     d. Teaching and coaching expertise in life skills
4. Ability to work some weekends and evenings
5. Physical abilities to handle stairs and other barriers in family rental units
6. Pass criminal background check
7. Car and valid driver’s license needed

Pay

$35,600-$40,000

Position: Shelter Coordinator
Position Status: Hourly, Part-Time, Non-Exempt

Summary of Functions
The Shelter Coordinator will work primarily during daytime or evening hours and is responsible for monitoring shelter functions and solving problems that arise. The Shelter Coordinator will be working cooperatively with other staff members, volunteers, and student interns who are on duty during the day to clarify and share responsibilities and to enhance team functioning. In addition, the Shelter Coordinator will provide information in writing to other staff concerning resident issues, building issues and any other relevant matters. Providing such information will enable the rest of the staff to take appropriate action and will enhance the ability of the entire staff to function as a team and coordinate activities.

Duties and Responsibilities

Daily and weekly meetings with residents
Monitoring progress of residents
Documenting information in files and logs
Guiding residents through the intake/exit process
Monitoring daily chore completion by residents
Answering telephone calls from potential residents
Completing phone intakes
Greeting donors
Working closely with volunteers
Some basic computer data entry
Attending weekly staff meetings
Light cleaning and organizing duties
Educating residents on available resources
Communicating with staff from other agencies
Other duties as assigned

The applicant must have excellent verbal/written communication skills and strong mediation/problem solving capabilities. Must be comfortable with working independently in a communal living setting. Must be able to work a flexible schedule that may include days, evenings, overnights, weekends, and holidays.

Education and Other Qualifications for the Position

Bachelor’s degree preferred but not required.
1-2 years of case management experience and/or educational background in fields such as social work or family and community services
Pass criminal background check
Car and valid Michigan Driver’s license required

To apply for an open position: e mail your cover letter and resumé.